Your business can not afford to stand still, and neither can your training. By providing ongoing training, you are investing in a mentality that is opposite to train once, tick the box, move on that is often applied in (mainly unsuccessful) businesses.
Training initiatives that stand alone (consisting of one-off events) often fail to meet organizational objectives and participant expectations. The need for ongoing training that can deliver online is significant with an increasingly remote workforce.
The process of designing a training program is not an easy task. Many problems occur in the process of planning a training program. Some of the common issues are; creating training that does not support a business goal that cannot fix, identifying the purpose of a training program, and sometimes all of these things.
What Is Employee Training?
Employee training is a broad term that encompasses a wide range of industries, skill sets, and training. It includes the hard technical skills needed to perform specific tasks such as administering a SQL database infrastructure or deploying a Microsoft Exchange server.
The overarching goal for employee training and development is to boost performance, knowledge, and organization around a chosen topic. This type of training is toward learning new skills with minimal prior experience.
Training is never approaching as a one-size-fits-all method. But with all of the options available, identifying and selecting the best training method for your employees can be overwhelming. So, we have put together a simple guide to help you find the perfect training method for your needs.
Here are seven key steps you should consider to both build-out and update a training and development program.
1. Benchmark against the competition:
Before agreeing to support a new initiative, company leaders always want to know what the competition is doing and whether you are doing more or less. It certainly holds for training and development; that is why it helps to network with professional colleagues and organizations like the Society for Human Resource Management to find out what others are doing.
Start by reviewing social media sites to see what customers are saying about you and your competition; that will reveal information about customer satisfaction and preferences that may also support your request for new training and development.
And then there are all the online surveys you regularly receive from vendors. Fill out to get the report at the end of the process. It is the kind of information you will need to support your request for a new training and development initiative.
We made connections through that benchmarking research, and many of those connections have continued to exchange information with us—to our mutual benefit.
2. Define training goals and objectives:
When creating a training program, it is to set up goals and objectives. Organizations must ask themselves what business impact they are hoping to achieve through training, said Shelley Osborne. By evaluating what is happening within the business and identifying opportunities for improvement, creating the right training initiatives will not only satisfy employees but will also impact the bottom line make sure to add time frames and benchmarks.
3. Plan for obsolescence:
In this era of rapid technological evolution, training your employees is not a one-and-done event. You need to look at ways to improve ongoing training and development for employees. Even if your company isn’t changing any internal processes, your workers are adapting to updated expectations from customers and company partners. In response to this shifting environment, training is most effective when it is integrated into an ongoing program, rather than being confined within limited dates.
4. On-the-job training:
With on-the-job training, not only are employees actively involved in learning, but they also participate in activities that relate to their current or future job. It is one of the most effective training methods for succession planning.
This type of training can result in rapid learning because employees are thrown into the proverbial deep end. This experience can be a little too stressful for some employees, let alone time-consuming, because of the frequent input required.
5. Design training materials:
While designing your materials, keep the following points in mind:
- Focus on the learning needs of your employees.
- Create training assessments that can directly relate to the learning objectives.
- Remember the adult learning philosophies.
- Include more hands-on practice or simulation as possible.
- Put the employees in control of the learning process.
- Make sure there is plenty of opportunity for opinions.
- Break your training materials into small pieces that are easier to understand.
- Use a blended learning approach that includes training in various types.
- Appeal to your workers’ senses during the training.
6. Implement training initiatives:
The implementation phase is where the training program comes to life. Organizations need to decide whether training will be delivered in-house or externally coordinated. Program implementation should consider engagement and learning KPI and planning the scheduling of training activities and any related resources. The training program is then officially launched, promoted, and conducted. During training, the participant should be monitor to ensure that the program is effective.
7. Measure results:
Successful companies measure outcomes to make sure they continue to get the biggest bang for their buck. The best measures are the simplest ones; incorporate them into your program.
We called them corresponding behaviors you will look for and measure on the job to determine if employees learned how to perform appropriately. This way, there will be no surprises for employees.