Working offline is on the rise and slowly becoming the new normal. It means that the need for organizations to provide remote training is growing.
Remote training has its own set of challenges, which means that simply opening up an online meeting tool is not a good answer. It might be convenient for your team to work from home, but remote training programs can still prove challenging.
Some of the common issues companies faces include:
- Lack of attention from trainees due to no face-to-face supervision.
- Technical challenges including unstable Internet or VPN connections and software or platform issues
- Distractions in the home & Feelings of social isolation
- Lack of access to information
There are different ways to set up and run remote training, following our ten best practices will help you overcome the challenges and set yourself up for success.
One of the best challenges of remote work is effective communication and collaboration. For the technical aspects of communication, your teammates rely entirely on technology. Remote employees should be a few computer technicians, too, and handle simple technical issues own. For example, they should know how to install antivirus software or fix their internet connection.
Make the training mobile-friendly:
Remote employees are not always working from home and have access to their laptops or computer within reach. It is vital to ensure your training is mobile-friendly and can be accessed anywhere at any time. In case you choose the correct remote training software, this is a simple process.
Respect their time:
Suddenly working from home is not all about the job anymore. It is also about kids, pets, and roommates or partners who are also suddenly home. Your remote training needs to respect employees’ time. If training can be in a few bullet points via a mobile push notification, choose the path of least resistance. Streamline, both in what you say and how you say it, especially in the beginning as you transfer to remote training. Properly communicate the essential information.
Encourage participants to interact:
One-way communication is one of the biggest reasons behind a failed remote employee training program. As a trainer, you need to include interactive elements that encourage participants to interact and engage with the training material.
Here are some ways to deliver a more interactive learning experience:
- Include collaborative group activities
- Add gamification elements such as maintaining a scoreboard, give out certificates, etc.
- Include quizzes, polls, and assessments
- Ask questions.
Keep Training In One Place:
When it comes to training remote employees, on-demand, just-in-time training is a must. Everyone may not be working the same hours when they’re working remotely, so it’s crucial to get on-demand training to employees so they can access it when they need it. You can also use video channels or mobile apps to post quick, one-minute bits of information.
Break up the training schedule:
Those day-long training sessions are no longer a good idea. You need to create a training schedule that retains your employees’ attention and helps you meet your training goals. It’s a good idea to break the training program into smaller 90-minute sessions. Every session can begin with an icebreaker activity followed by the training material, group activity, and assessment. That will help you keep the session creative and far from monotonous.
Focus on goals, not time in front of the screen:
Many employers worry that their workers won’t spend their time in the workday plugging away in front of a screen. With a remote workforce, this doesn’t make sense. Instead, stop worrying about “seat time” and focus on goals. In other words, if your employee can achieve their goals more efficiently at home, don’t worry about how long it takes.
Provide responsive support:
There was a time when businesses looked at their employees purely from a transactional viewpoint. But those days are long gone. Today, most companies are aware of the perks of investing in employees. The more invested you are in your employees, the more loyal and productive they will be.
Track productivity regularly:
To ensure whether your employee training is successful, you need to track the productivity of your team. Based on the results, you will know if your remote employee training has met its objective.
Develop a consistent training schedule:
Training should not be an annual appointment but an activity to connect with your remote employees. This training should reflect current industry trends and innovations, be consistently scheduled. So this is part of weekly life at your company. When training is a part of your remote work schedules will be more likely to prioritize it and approach it with the same enthusiasm they bring to their other engagements